Aftercare

A comprehensive white-glove approach, preserving the longevity of the system with minimal disruption.

Maintenance

The performance and longevity of a fully bespoke system relies on regular monitoring and maintenance. A well-maintained system will perform more efficiently as well as potential issues being flagged before they arise, safeguarding the integrity of the installation and the comfort it provides.

In-house Aftercare Team

Our dedicated in-house aftercare team provide proactive support to ensure regular servicing schedules are maintained. We focus on delivering a confidential, discreet service providing the utmost privacy and site-sensitivity.

We place absolute emphasis on care of furnishings and surface protection, to carry out planned maintenance with minimal disruption.

Our Service Offering

After-sales support

Telephone support, and onsite assistance with end-user training and user experience.

Equipment Validation Surveys

Review of the current performance and operation of existing equipment and installation quality, with recommendations for repairs, upgrade or replacement.

Preventative Maintenance

Regular service visits to client’s properties, ensuring climate control equipment is operating efficiently and effectively with lower running costs and carbon footprint, increasing the system’s lifespan.